1. Scope

This policy applies to consultancy services booked through [Website URL].

2. Service Cancellation

• Cancellation requests should be submitted promptly.
• Some government fees and third-party charges may be non-refundable.

3. Refund Eligibility

• Refunds, where applicable, are reviewed based on the stage of work completed.
• Completed services are generally non-refundable unless required by law.

4. Processing Time

Approved refunds are typically processed within [X Business Days] to the original payment method.

5. Client Responsibilities

Delays caused by incomplete information or missing documents may affect service timelines and refund eligibility.

6. Government Fees

Statutory fees, filing charges, taxes, and third-party payments are generally non-refundable once submitted.

7. Changes

We may revise this policy from time to time by publishing the updated version on this page.

8. Contact

[Business Name]
[Contact Email]
[Business Address]